Cookie Policy
Last Updated: August 3, 2025
This Cookie Policy explains how SynapseCore OÜ ("we," "us," or "our") uses cookies and similar technologies on our website (sagetalk.ai), within the SageTalk.ai desktop application (the "Application"), and during the payment process. This policy is designed to comply with the EU ePrivacy Directive and GDPR.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website or use an application. They are widely used to make websites and applications work, or work more efficiently, as well as to provide information to the owners of the site.
How and Why We Use Cookies
We use cookies for several essential purposes:
- To Make Our Service Work: Some cookies are strictly necessary to allow you to log in, manage your subscription, and use the core features of our Application.
- For Security: We use cookies to help identify and prevent security risks. For example, our payment processor, Stripe, uses cookies to prevent fraud.
- To Improve Our Service: We use analytical cookies to understand how users interact with our website, which helps us to improve its functionality and user experience.
Types of Cookies We Use
We use the following categories of cookies:
- Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site and processing payments. The Service cannot function properly without these cookies.
- Analytical / Performance Cookies: These cookies collect information about how you use our website, like which pages you visited and which links you clicked on. None of this information can be used to identify you. It is all aggregated and, therefore, anonymized. Their sole purpose is to improve website functions.
Detailed Cookie Information
The following table lists the key cookies used by our Service and our third-party providers:
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| auth_token | SageTalk.ai | Securely maintains your logged-in session. | Strictly Necessary | Session |
| __stripe_mid | Stripe, Inc. | Fraud prevention during payment processing. | Strictly Necessary | 1 year |
| __stripe_sid | Stripe, Inc. | Fraud prevention during payment processing. | Strictly Necessary | 30 mins |
| _ga | Google Analytics | Used to distinguish users for statistical analysis. | Analytical | 2 years |
| _gid | Google Analytics | Used to distinguish users for statistical analysis. | Analytical | 24 hours |
Your Consent and Choices
When you first visit our website, you will be presented with a cookie banner asking for your consent to place non-essential (e.g., Analytical) cookies on your device.
- You can Accept All cookies.
- You can Reject All non-essential cookies.
- You can manage your preferences in detail through our Cookie Settings panel.
You can change your cookie preferences at any time by clicking on a "Manage Cookies" link in the footer of our website. Please note that blocking Strictly Necessary cookies may impact the functionality of our Service.
Contact Information
For any questions regarding this Cookie Policy, please contact us:
- Company: SynapseCore OÜ
- Email: support@sagetalk.ai
- Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 57, 10412